Positions Available

Technical Help Desk/Developer

Technical Help Desk/Developer

Milestone-Belanova is a full service marketing communications company based on the NSW Central Coast. From our creative studio in East Gosford, we service clients all over Australia and New Zealand providing strategic, creative and digital services and products.

We have a growing team of marketing strategists, graphic designers, web and digital media developers, copywriters and more, all working together as one collaborative, passionate team.

Currently we have 12 talented people within our team in addition to our Real Estate Academy partner team of around 20 sales and service staff next door. We have a vibrant and busy atmosphere where everyone supports each other and works together to create the most exciting, angaging and technically innovative marketing communications tools possible for our clients.
 
We are now looking for a digital star with outstanding communications skills to join our team in a newly created role. This role will be positioned within the production department of our Web Books company which is a fast growing partnership between Milestone-Belanova, Real Estate Academy and Inspect Real Estate.

This is a great opportunity to join a company that offers diversity, career growth and everyday enjoyment in the workplace. If this sounds like a role that interests you, please read on for further information on the role and working within our company.


 Key responsibilities include:
 

  • Technical help desk support for clients
  • Development of web books and upgrades
  • Development of new web book templates and enhancements
  • Populate digital platforms as required
  • Code front and back end of other digital projects as required
  • Ensure all projects are fully tested prior to client review
  • Scoping and quoting custom changes to web books systems
  • Auditing and quoting custom renewals/upgrades
  • Job scheduling & advice to clients
  • Technical updates to clients on progress
  • Job management & progress reporting
  • Troubleshooting user / system issues
  • Scheduling custom renewals/upgrades and client liaison

 

Selection criteria includes:

  • Great ability to communicate with non-technical clients on web and digital issues
  • Tertiary qualification in IT/web development role
  • 1 year minimum experience in an IT/web related role
  • Thorough understanding of the development process, coding standards and user experience
  • Proven ability to interpret a project / client brief
  • Eye for detail
  • Good troubleshooter
  • Good time management skills
  • Passion for processes and systems
  • High standard of care for client, great attitude
  • Excellent verbal and written communication skills
  • Ability to work as an effective team player and autonomously
  • A great work ethic
  • The ability to live and work in Australia without restrictions

Applications:

To apply for the role of Technical Help Desk Support/Developer please send your resume with relevant experience to Karl@milestone-belanova.com.au or phone 02 4322 7559.
 

Business Development Manager - Sydney

Business Development Manager - Sydney

Milestone-Belanova, is looking for a dynamic and enthusiastic sales person with marketing or media experience to grow business in the Sydney region.


About Us

Milestone-Belanova is a well-established full service marketing and advertising agency with our Head Office based on the Central Coast. Our company is currently expanding into other markets and is looking for an experienced sales person who will be based in Sydney and will be responsible for growing and servicing our Sydney client base.
This varied and autonomous role will involve:
 

  • Generating and converting new business leads using a wide variety of quality marketing tools
  • Consulting with clients and prospects to develop marketing plans, campaigns and briefs for advertising, branding, marketing collateral, events, websites, videos and more
  • Preparing proposals and quotes using our established templates and quoting system
  • Briefing the Head Office studio of creative and technical talent and managing the presentation process through to client approval
  • Managing client relationships to ensure a high level of customer satisfaction and repeat/referral business
  • Reporting to Head Office on marketing initiatives and results on a regular basis
  • Working with Head Office to manage marketing initiatives for the Sydney region including networking, presentations, email marketing, direct marketing or advertising as agreed
  • Being responsible for meeting revenue budgets for the Sydney Region to achieve agreed growth objectives.
  • An attractive salary package with bonus/commission incentives is available for the right candidate.

This position offers the opportunity to have a challenging and rewarding career path within our growing organisation. If you are a driven, energetic marketing professional with a passion for servicing clients and can work autonomously to achieve growth objectives, email your resume to Janice@milestone-belanova.com.au or call 02 4322 7559 for more details.

View our Seek listing


 

Marketing/Administration Co-ordinator

Marketing/Administration Co-ordinator

We have an exciting new role for a third year undergraduate in marketing, communications or business studies!  This is initially a part-time salaried position with the flexibility to work around university commitments with the goal of eventually becoming full-time with specialisation in marketing, administration or client service. For further details, contact Janice Wells Janice@milestone-belanova.com.au or ph on 4322 7559

Selection Criteria

Essential: [Required skills, experience & attitudes to undertake the role]

  • Recently completed or currently undertaking business, marketing or management studies
  • Excellent face to face and phone manner enabling the building and sustaining of quality client and key stakeholder relationships
  • Proven ability to write engaging and creative content – generally aligned to a brief
  • A passion for and interest in marketing initiatives, modes and platforms
  • High standard of personal presentation
  • Confident in face to face interactions
  • High level of initiative and able to work autonomously and as part of a tight knit team
  • A great work ethic
  • An eye for detail
  • The ability to live and work in Australia without restrictions

Desirable: [Ideal skills & experience to undertake the role]

  • Experience in a marketing or media company/field.


Tasks & responsibilities

Reception

  • Welcome guests to Mil-Bel office
  • Direct calls and inquiries appropriately
  • Encourage and generate quality client engagement with the company


Marketing

  • Generate and or coordinate online and hard copy marketing content and programmes in line with company marketing strategy
  • Create, schedule and deploy EDMs
  • Coordinate traditional marketing programmes including events, promotional brochures, copy and information kits
  • Create and manage client welcome and Induction kits
  • Coordinate monthly marketing meetings with internal stakeholders
  • Print product quotes
  • Manage client feedback mechanism (ie: Client Heartbeat)
     

System management

  • Generate productivity reports as required
  • Liaise with team members to ensure all quotes are within the system
  • Ensure team member’s job budget splits are in ERIC (job management system)
  • Monitor jobs within ERIC (job management system)
  • Create checklists from Operations manual for use by team members
  • Update system with client detail changes as requested
  • Other tasks as directed by management


For the Workplace: [Duties necessary for all staff to fit into the team & culture]

  • Adhere to behaviours that will assist in achieving Company goals, strategies and values
  • Adhere to Human Resource policies including anti-discrimination, harassment and victimisation
  • Adhere to Workplace Health & Safety policies and proactively contribute to maintaining a safe, clean and healthy work  environment
  • Display a positive attitude and be an active leader within the team
  • Have a partnering approach to clients and help them meet their goals by providing high quality products and professional services
  • Conduct yourself in an ethical manner at all times 

 

We are one in house team working together to deliver
innovative marketing, web and graphic design solutions for our clients

Our Team